Frequently Asked Questions


Licensing

A Website refers to traditional websites, web applications and mobile applications. It does not refer to software products or website builders.

The Basic License allows you to use the Froala Design Framework on one Website. It includes 3 months of Technical Support starting with the purchase date. It does not include the LESS stylesheet files.

The Advanced License allows you to use the Froala Design Framework on maximum three Websites. It includes 6 months of Technical Support starting with the purchase date and the LESS stylesheet files.

The Professional License allows you to use the Froala Design Framework on unlimited Websites. It includes 1 year of Premium Support starting with the purchase date and the LESS stylesheet files.

If you want to add new terms to our License Agreement please contact us. Please note that based on your requirements additional charge may apply.

No, you are not allowed to use Froala Design Framework in Open Source projects.

No, you are not allowed to use Froala Design Framework in software products that you are selling.

No, you are not allowed to use Froala Design Framework to build templates / themes and sell them.

Yes, you can use Froala Design Framework to build websites for you clients.

All licenses contain software updates forever. You just have to sign in and download the design framework from your account.


Support

When you purchase a license you will have full access to Froala's online technical support via email. This means that you will get answers to all your technical questions related to the Froala Design Framework. We guarantee that owners of a license will get help within one week, but we are usually answering in less than 48 hours. Any other type of questions can always be asked through the contact page. Only the Professional License includes Premium Support.

Premium Support is included only in the Professional License. If you are the owner of such a license then issues reported by you will have higher priority. Also, we guarantee that you will get answers to your questions within 3 business days, but we are usually answering in less than 24 hours.